Privacy Notice In compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares, we submit this privacy notice in which we inform you of the following: CRISTALERIA LOS CABOS, S.A. DE C.V. (hereinafter CRISTALERIA LOS CABOS), with address at Ave. Cabo San Lucas esq. Niños Héroes, Col. Centro CP 23450, is responsible for collecting your personal data, the use that is given to these and their protection (hereinafter "personal data"). Personal data We collect CRISTALERIA LOS CABOS may collect one or more of the following categories of personal data: full name, RFC, address, phone or cell phone number, email, bank details, personal references. In the same way, we may request from you a copy of an official identification, proof of address (electricity, water, telephone, property bills) not exceeding three months or a property lease contract, if applicable. We inform you that the information obtained with your personal data will be used for the following purposes: (i) provide the services and products required by you; (ii) inform about changes or new products or services that are related to the one contracted or acquired by the client; (iii) comply with obligations contracted with you; (iv) evaluate the quality of the service; (v) conduct internal studies on consumer habits; (vi) send you offers, promotions or advertising related to our products and services. Data transmission At CRISTALERIA LOS CABOS we undertake not to transfer any information to third parties without your prior consent, with the exception of the provisions of article 37 of the Ley Federal de Protección de Datos Personales en Posesión de los Particulares. ARCO rights In the terms of the applicable regulations, you have the right to know what personal data we have, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. To exercise any of ARCO rights, you must submit the respective request through an email addressed to our privacy department at the address, who will inform you about the procedure and requirements for the exercise of those rights, response times, the way in which we will exercise your right, and will address any questions, complaints or comments you may have in this regard. Revocation of consent. In the terms of the applicable regulations, you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. For this, it is necessary that you present your request in the personal data area, in accordance with the procedure established in the previous point. If as a consequence of the revocation of your consent it is not possible to provide the service or product contracted by you, it will be understood that it has been terminated by you, without any responsibility for CRISTALERIA LOS CABOS. Modifications to this privacy notice We reserve the right to make changes or updates to this privacy notice at any time in response to new legislation, internal policies or new requirements for the provision or offering of our information services through our social networks, website and newsletter, among other informative means and actions. The updated version will be available to the public, with the update date, through our website, which we suggest you visit frequently. The procedure regarding notification via the Internet is as follows: (i) Enter our website and go to the bottom where it says "Privacy Notice", there you will find the current version with the date of the most recent update. Last update: Cabo San Lucas October 30th, 2020.